Your Privacy Matters
Learn how ESE Core collects, uses, and protects your personal information.
This document is provided in English only. As ESE Core operates under Australian law, our legal terms are drafted and maintained in English to ensure accuracy and legal compliance. We do not provide translations to avoid potential discrepancies or misinterpretation that could arise from translation.
ESE Solutions Pty Ltd (trading as "ESE Core," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IoT platform, mobile applications, and website (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.
We may collect personally identifiable information that you voluntarily provide to us when you:
This information may include: name, email address, phone number, company name, job title, billing address, and payment information.
When you use our IoT devices and Services, we automatically collect:
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze trends, and gather demographic information. You can control cookie preferences through your browser settings.
We use the information we collect for the following purposes:
We may share your information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer service.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
We may share your information for any other purpose with your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, please contact us using the information provided below.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your information may be transferred to and maintained on servers located outside of your country of residence, where data protection laws may differ. By using our Services, you consent to the transfer of your information to Australia and other jurisdictions.
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our data practices, please contact us:
ESE Solutions Pty Ltd
1/14 Fallon Rd
Landsdale WA 6065
Australia
Email: enquiries@esecore.com.au
Phone: (08) 9302 2932